Download SuperLive Plus
Open the App Store (iPhone) or Google Play Store (Android) on your phone. Search for "SuperLive Plus" and tap Install (or the download icon).
The app icon looks like a colorful camera lens.
Part A
Download & Install the App
Part B
First-Time App Setup
Accept the Privacy Statement
When you first open the app, a Privacy Statement will appear. Read it if you'd like, then tap "Agree" to continue.
Skip the Account Mode Screen
You will see an "Account Mode" screen. You do not need to create an account. Tap "Skip" in the top-right corner.
Tap the "Skip" button (circled in red).
Tap "Start"
On the "Share your devices" screen, tap the "Start" button at the bottom-right.
Tap the "Start" button (circled in red).
Allow Notifications
If a popup asks "SuperLive Plus Would Like to Send You Notifications", tap "Allow". This lets you receive camera alerts.
If you prefer not to receive notifications, you can tap "Don't Allow" instead. You can always change this later in your phone's settings.
Skip the "Add Device" Screen
An "Add Device" screen will appear. Do not fill anything in here. Tap "Skip" in the top-right corner. We will add the device properly in Part C.
Tap "Skip" (circled in red). Do not enter anything here.
Part C
Add Your Camera Recorder (NVR/DVR)
Before you begin: Have your login credentials ready. These were provided by your service provider or management, and include a domain name, username, and password.
Open the Side Menu
You should now see the Live screen (with a dark/empty video area). Tap the menu icon in the top-left corner (it looks like a small grid of squares).
Tap the menu icon (circled in red) in the top-left.
Tap "Device List"
A side menu will slide open. Tap "Device List".
Tap "Device List" (circled in red).
Tap the Menu Button
On the Device List screen (which will be empty), tap the "..." button (three dots) in the top-right corner.
Tap the "..." button (circled in red) in the top-right.
Tap "Manually Add"
A dropdown menu will appear. Tap "Manually Add".
Tap "Manually Add" (circled in red).
Switch to "IP/Domain Name" Mode
The Add Device screen will appear showing "Serial Number" mode. You need to switch it. Tap the "Serial Number" row at the very top (with the arrow on the right side).
Tap the "Serial Number" row (circled in red) to change mode.
Select "IP/Domain Name"
A small menu will pop up at the bottom. Tap "IP/Domain Name".
Tap "IP/Domain Name" (circled in red).
Enter Your Camera Recorder Details
Now fill in the form using the login credentials you received from your service provider. Here is what goes in each field:
| Field | What to Enter |
|---|---|
| IP/Domain Name | The domain name from your provided credentials (for example: 48east132.autoddns.com) |
| HTTP Port | 9000 |
| Nickname | A name for your camera recorder (you can use anything you like) |
| User | The username from your provided credentials |
| Password | The password from your provided credentials |
The empty form. Fill in each field as described above.
Below are two examples of what a completed form looks like. Your domain name and credentials will be different. Use the ones you received from your service provider.
Two examples of completed forms. Your information will be different.
Save & Preview
After filling in all the fields, tap the "Save" button (blue). Your camera recorder will be saved. You can then tap "Preview" to see a live view from your camera recorder.
You're all set! Your camera recorder should now appear in the Device List and you can view it anytime by opening the app.
Have multiple camera recorders? Repeat Steps 7 to 14 for each camera recorder using the corresponding domain name and credentials provided to you.
Need Help?
If you have trouble connecting, double-check that:
- Your phone is connected to Wi-Fi or mobile data.
- The domain name is typed exactly as it was provided to you (no extra spaces).
- The HTTP Port is set to 9000.
- The username and password are correct (they are case-sensitive).
If it still doesn't work, please contact your camera recorder provider for assistance.